Services
Your business has outgrown
how it's running.
South African owner-managed businesses between 5 and 50 staff. The finances are in order because SARS demands it. Everything else — processes, HR, data handling, compliance — is held together with institutional memory and the owner's personal bandwidth.
Sorted fixes that. Not with reports that sit in a drawer, but by getting inside the business and building the systems that make it work better.
Phase 1 — Entry point
Diagnose
Most business owners know something is wrong. They're just not sure what, where, or what to fix first. A free 60–90 minute structured assessment gives you a written, prioritised set of findings within two business days.
Free. No obligation. A real deliverable.
What you walk away with:
- A written summary of your operational risks and gaps
- A prioritised list of what to fix first, and why
- Compliance exposure points identified
- Recommended next steps — yours to act on
Phase 2
Design
Once you know what's broken, Design turns the findings into documented reality. Process maps, standard operating procedures, compliance frameworks, and a clear implementation roadmap. The business stops depending on people's memory.
Project-based. Tangible deliverables. Custom scope.
What you walk away with:
- Documented process maps for your core workflows
- Standard Operating Procedures (SOPs) your team can follow
- Labour law, POPIA, and BBBEE compliance frameworks
- A sequenced implementation roadmap
Phase 3
Implement
Designed systems don't implement themselves. Sorted works alongside your team to roll out procedures, train staff, formally close compliance gaps, and make sure the changes stick. This is where most consulting engagements fail — not ours.
Hands-on. Alongside your team. Delivery, not advice.
What you walk away with:
- Procedures rolled out to your team, not just handed to management
- Staff trained and using new systems
- Compliance gaps formally closed with documented evidence
- A business that actually operates differently
Phase 4
Support
Businesses change. Systems need maintenance. New tools get added, compliance obligations shift, processes need updating. The Support retainer keeps everything running, builds automation that reduces manual work, and ensures the earlier investment doesn't erode.
From R5,000 per month. An operational partner, not a helpdesk.
What you walk away with:
- Systems maintained and kept current as the business changes
- Workflow automation built — manual re-entry eliminated
- Monthly operational review and continuous improvement
- Ad-hoc advisory without a per-call fee
Clients enter at any phase. Each naturally leads to the next. No lock-in contracts.
Not sure where to begin? Start with the free assessment — it tells you exactly where your business needs attention.
Book the free assessment